Privacy Policy

Version: 25 September 2023

We are committed to protecting the confidentiality of your personal information.

General information

We, Strongbox Tech Sdn. Bhd. (1112392-X) (hereinafter referred to as “the Company”) respects and protects your personal information in accordance to the Personal Data Protection Act 2010 (hereinafter referred to as the “Act”). This policy details how the Company collects your personal information and the manner that the personal information is used. In compliance with the said Act, we have stated herein below the personal data protection measures we have put in place. By accessing and/or using our Software Platform and/or Services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information only as described in this privacy policy.

Collection of personal data

Unless you are registered with us for using the facilities or services offered and provided in or through our Software Platform, you will remain anonymous when you browse through the Software Platform. We do not collect personal information (e.g. your name, address, phone number or email address) if you are only browsing the Software Platform unless you choose to provide the information to us through the submission of your personal data therein. Our website may contain hyperlinks to other external websites, and we will not be responsible for the privacy practices of such other websites.

Uses of personal data

Upon confirmation of your consent, we may collect and use your personal data for the following uses and purposes: –

  • To send you information about our products and services which we anticipate may be of interest to you.
  • To enable you to access to and use the Software Platform and/or Services.
  • To personalize and enhance aspects of our overall service to you and our other users, as well as carrying out research such as analyzing market trends and customer demographics.
  • To comply with any of our obligations under the law and regulations, guidelines and practices and any directions issued by the relevant authorities or when required to do so by the courts.
  • To communicate with you, in order to verify the personal information provided, or to request any additional information that is essential to fulfilling the service that you have applied for.
  • For those purposes specifically provided for in any particular service provided by us or our partners.

Although the actual details of the Personal Data collected will vary according to the specific purposes set out above, the Personal Data that we may collect, store, use and/or process includes, without limitation, your name, your identity card or passport number, birth date, nationality, race, occupation, postal address, contact details (telephone number, email address), gender, details regarding your family members, and any other information that may be relevant or necessary for the said purposes.

How we collect personal data

The Company collects your personal information only when you choose to register and use our Services. This information collected comprises of information communicated to us when you voluntarily complete an application form presented via our Software Platform that makes it possible to identify you. Upon volunteering personal information, you agree to communicate accurate information that does not prejudice the interest of any third parties.

Retaining and passing on information about you

The Company keeps your personal information for only as long as it requires to provide you with our Services. If it is deemed appropriate, the Company may share your personal information with third party providers whose products are listed on the Software Platform. At no point will the Company sell, distribute, or lease your personal information to third parties without your permission, unless required to do so under the law. The Company will not send you promotional information without your consent.

Personal data that may be collected by the Company

By accessing, browsing or using the Software Platform, or any page thereof, or by using the facilities or services offered and provided in or through the Software Platform, we may require that you provide us with your personal financial information such as: –

  1. Name
  2. Gender & age
  3. Identity card no./passport no./registration no.
  4. Email
  5. Telephone number
  6. Location: Residential address/ Business address
  7. Marital status, education, occupation (if applicable)

Please note the list above is not exhaustive and only includes the most common information collected for the purposes set out herein above.

Failure to provide personal data

The Personal Data that you provide to us is on a voluntary basis. The failure to provide us with your Personal Data or insufficient Personal Data provided may result in us being unable to provide you with the Services that you require or for us to communicate with you.

Security measures

We will use, store and process your Personal Data in a secure manner and we maintain appropriate administrative and technical security measures, safeguards and procedures in accordance with the Act to protect the security of your personal data against any accidental loss, misuse, unlawful or unauthorized access, disclosure or alteration.

For the internet, unfortunately, no data transmission over the internet can be guaranteed as completely secure. While we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us and individual users shall do so at their own risk. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from any unauthorized access, modification or disclosure.

A username and password may be essential for you to use some sections of our Software Platform. For your own protection, we require you to keep these confidential and to change your password regularly (if required).


The Company may use “cookies” to collect information about how our Software Platform is used. Information, such as the server your computer is logged onto, your browser type (for example, Internet Explorer or Google Chrome), and whether you responded to advertisement on the Software Platform or email is collected and tracked, however, this is done in an aggregated manner and is not linked to you personally.

If you do not wish to have your Personal Data collected via cookies, please configure your Internet browser to erase or deactivate cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.

Right of access to and correction of personal data

Under the Act, you have the right of access to your Personal Data held by us on payment of a prescribed fee and to request correction of the Personal Data that is inaccurate, incomplete, misleading or not up-to-date. If you (i) have any questions regarding this Privacy Policy; (ii) wish to request access to your Personal Data; (iii) wish to correct or rectify your Personal Data; or (iv) wish to limit the processing of your Personal Data by us, subject to any exceptions and restrictions under the relevant laws of Malaysia, please contact us.

Changes & updates to our privacy policy

We reserve the right to amend, modify or update this Privacy Policy from time to time without prior notice. Therefore, we advise that you check this Privacy Policy on a regular basis for any amendments, modifications or updates before you submit any additional information to us. By continuing to engage or use our services, access our website/ Software Platform or communicate with us following the amendments, modifications and updates to this Privacy Policy, you hereby confirm your acceptance of such amendments, modifications and updates.

Business transfers

In the event that the Company sells substantially all of its assets, or the Company is acquired by another entity, personally identifiable information of users in our Software Platform and aggregate information thereof will likely be one of the transferred assets.

Contact us

If you have any questions or comments regarding our privacy policy, please contact us at: –

  • Company name: Strongbox Tech Sdn. Bhd. (1112392-X)
  • Address: Level 10, Oasis Wing, Brunsfield Oasis Tower 3, No. 2, Jalan PJU 1A/7, Oasis Square, Oasis Damansara, 47301 Petaling Jaya, Selangor, Malaysia.
  • Email: [email protected]
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